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Raise a complaint

Include what happened, relevant dates, any previous request reference and the outcome you are seeking. Share only the evidence needed to explain your concern.

Fields marked “required” must be completed. A request is reviewed by the chapter; submitting it does not confirm a placement, booking or resolution date.

Optional attachment: PDF, Word (.doc/.docx), JPEG or PNG; maximum 50 MiB total. The browser checks the file extension and size. Send only relevant records; server acceptance is confirmed after submission.

Complete the security check before submitting. If it is unavailable, contact the chapter using the email above.