Membership

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1. Leadership

   #

   VP

   Vice President – Membership

   Occupied

   • Amar Pal Singh

   Brief job description

   Vice President – Membership

   • Membership lifecycle strategy (growth, retention, value proposition)
   • Focus: Member growth & satisfaction.

2. Associate leadership

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   AVP

   AVP – Membership

   Open position

   Bring your skills to this volunteer role.

   Apply for this role

   Brief job description

   AVP – Membership

   • Manage member lifecycle operations, run campaigns, report to VP
   • Focus: Member engagement and operational excellence.

   Apply for this role

3. General managers & workstream leads

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   GM

   GM – Recruitment

   Occupied

   • Ananda Pradhan

   Brief job description

   GM – Recruitment

   • Plan and execute recruitment campaigns, outreach to potential members
   • Focus: Membership acquisition.

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   GM

   GM – Onboarding & Orientation

   Open position

   Bring your skills to this volunteer role.

   Apply for this role

   Brief job description

   GM – Onboarding & Orientation

   • Design and deliver member orientation, assign mentors, welcome kits
   • Focus: Time-to-value and early engagement.

   Apply for this role

   #

   GM

   GM – Retention & Engagement

   Open position

   Bring your skills to this volunteer role.

   Apply for this role

   Brief job description

   GM – Retention & Engagement

   • Build loyalty programs, periodic check-ins, conduct member satisfaction surveys
   • Focus: Retention and satisfaction.

   Apply for this role

   #

   GM

   GM – Member Benefits & Value Proposition

   Open position

   Bring your skills to this volunteer role.

   Apply for this role

   Brief job description

   GM – Member Benefits & Value Proposition

   • Build and maintain value proposition, benefits catalog, partnership discounts
   • Focus: Member perceived value.

   Apply for this role

4. Managers & contributors

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   Manager

   Manager – Member Communications

   Open position

   Bring your skills to this volunteer role.

   Apply for this role

   Brief job description

   Manager – Member Communications

   • Send newsletters, targeted lifecycle emails, event invites
   • Focus: Communications effectiveness.

   Apply for this role

   #

   Manager

   Manager – Member Data & Analytics

   Open position

   Bring your skills to this volunteer role.

   Apply for this role

   Brief job description

   Manager – Member Data & Analytics

   • Maintain CRM database, track KPIs, churn analysis
   • Focus: Data-driven insights.

   Apply for this role

   #

   Manager

   Manager – Member Events

   Open position

   Bring your skills to this volunteer role.

   Apply for this role

   Brief job description

   Manager – Member Events

   • Host member-only events, mixers, webinars
   • Focus: Community building.

   Apply for this role

   #

   Manager

   Manager – Member Support & Helpdesk

   Open position

   Bring your skills to this volunteer role.

   Apply for this role

   Brief job description

   Manager – Member Support & Helpdesk

   • Handle queries, complaints, renewals
   • Focus: Member support quality.

   Apply for this role

   #

   Manager

   Content Manager- Membership

   Open position

   Bring your skills to this volunteer role.

   Apply for this role

   Brief job description

   Content Manager- Membership

   • Prepare and maintain clear, accurate content for the Membership team, including updates, campaign copy and reusable material.
   • Agree deliverables with the team, share progress and maintain a useful handover.

   Apply for this role

Snapshot: 4 November 2026. Availability and the applicable selection process are confirmed by the chapter team. Specific reporting assignments are agreed during onboarding.